Help Center

How Shipyu Works

Everything you need to know about tracking, labels, insurance, integrations, and more.

Shipping Labels

Buy discounted labels with real-time rate comparison across major carriers. Every label includes free tracking.

Single Label

Navigate to Labels → Buy Label to purchase a single shipping label.

  1. Select addresses — choose from saved From and To addresses, or enter new ones inline. Addresses are verified automatically.

  2. Enter parcel details — weight (oz or lb), dimensions (optional), and package type (custom box, letter, flat rate envelope, small/medium/large flat rate box).

  3. Compare rates — Shipyu fetches live rates from all available carriers. Rates are tagged with badges: Cheapest, Fastest, and Best Value (cheapest option within 1 day of the fastest).

  4. Add protection (optional) — toggle shipment protection on, enter the declared value, and see the premium calculated instantly.

  5. Purchase — the total is deducted from your wallet. You receive a downloadable label PDF and tracking starts automatically.

Tip

Use the filter bar to narrow rates by carrier, speed (Ground, 2 Day, Overnight), and sort by Recommended, Cheapest, or Fastest.

Bulk Labels (CSV)

For high-volume shipping, use Labels → Bulk CSV to purchase multiple labels from a single CSV file.

  1. Upload CSV — drag and drop or browse. Shipyu auto-detects columns like name, address1, city, state, zip, weight_lb, etc. using 100+ header synonyms.

  2. Map columns — confirm or adjust the detected mapping. Required fields: name, street, city, state, zip.

  3. Preview & edit — review each row with validation indicators. Fix errors inline. Set global weight, dimensions, package type, and From address.

  4. Rate selection — Shipyu fetches rates for each row. Choose a strategy (cheapest, fastest, or best value) or override individual rows.

  5. Purchase all — labels are purchased sequentially with a progress bar. Results show success/failure per row with tracking numbers and download links.

Saved Addresses

Save frequently used addresses to speed up label creation. Go to Settings → Addresses or save directly from the label purchase flow.

  • Addresses are split into From (your warehouses/return addresses) and To (frequent recipients).
  • Set a default for each type — it auto-fills when creating labels.
  • Each address is verified via the carrier network when saved.
  • Fields: name, company, street 1–2, city, state, ZIP, country, phone, email.

Download & Usage

After purchase, your label is available as a PDF download. You can:

  • Download immediately from the purchase confirmation
  • Access it later from the bulk results table or label history
  • Print on standard label paper (4×6") or plain paper and tape to your package

Free Tracking with Labels

Every label purchased through Shipyu automatically creates a tracked shipment in your dashboard. There's no extra charge — tracking is included with the label and does not count toward your plan's shipment limit.