Shipyu ("we," "our," or "us") operates the platform at shipyu.com. This Privacy Policy explains how we collect, use, and protect information when you use Shipyu.

1. Information We Collect

Account Information

Name, email address, and authentication credentials

Shipment Data

Tracking numbers, carrier details, shipment status, and fulfillment information
Data entered manually or synced through integrations

Integration Data

Data retrieved from connected third-party platforms (e.g., Amazon, Shopify, Gmail)

Usage Data

Platform interactions, feature usage, and analytics data

2. How We Use Information

We use collected data to:

Provide shipment tracking and logistics visibility
Display inbound and outbound shipments
Send notifications and status updates
Power integrations and synchronization features
Improve platform performance and reliability
Maintain security and prevent misuse

We do not use user data for advertising or data resale.

3. Third-Party Integrations

Shipyu integrates with external platforms to provide functionality. Access is granted only after explicit user authorization through secure authentication methods such as OAuth or API authorization.

We collect only the minimum data required to operate the platform. Shipyu does not access or store payment credentials from connected platforms.

4. Amazon Seller Data (SP-API)

Shipyu integrates with Amazon Seller Central through the Selling Partner API (SP-API). When authorized, Shipyu may access:

Order identifiers
Shipment tracking information
Fulfillment details
Delivery status updates
Limited shipping address data when required for shipment processing

Data Usage

Used strictly for shipment tracking, logistics visibility, and operational features
Never used for advertising, profiling, or resale

Security & Compliance

Data is encrypted in transit and at rest
Access is restricted using role-based access controls
Systems are monitored for unauthorized access and anomalies
Logs are retained for security auditing and incident response

Restrictions

Shipyu does not expose Amazon data to unauthorized parties
Data is only processed as necessary to provide the service
All access follows Amazon SP-API data protection and acceptable use requirements

5. Shopify Data

Shipyu allows merchants to connect Shopify stores via secure OAuth authorization. When connected, Shipyu may access:

Order identifiers
Fulfillment status
Carrier and tracking details
Shipment-related metadata

Data Usage

Used solely to provide shipment tracking, synchronization, and operational visibility

Limitations

Shipyu does not access:

Payment information
Billing details
Store financial data

All Shopify data is processed in accordance with Shopify platform requirements and is limited to operational use.

6. Google (Gmail) Integration

Shipyu may allow users to connect their Google account to automatically detect shipment-related emails. When authorized, Shipyu requests limited Gmail access.

Data Access

Read-only access to email content for identifying order and shipment information
Extraction of tracking numbers, carriers, and related shipment data

Data Usage

Used strictly to identify and import shipment tracking information into Shipyu
Not used for advertising, profiling, or marketing

Data Protection

Gmail data is not sold or shared with third parties
Human access is restricted and only permitted when required for security or legal compliance
Access complies with Google API Services User Data Policy, including Limited Use requirements

7. Data Security

Shipyu implements industry-standard protections including:

Encryption in transit (HTTPS)
Encryption at rest
Role-based access control (RBAC)
Secure infrastructure providers
Continuous monitoring and anomaly detection

8. Data Retention

Shipyu retains data only as long as necessary to provide tracking and logistics services and to maintain system integrity and compliance. Personally identifiable information associated with shipment records may be removed or anonymized after the shipment lifecycle has completed.

Users may:

Disconnect integrations at any time
Request deletion of account data

9. Data Sharing

Shipyu does not sell or trade user data. Data may be processed by:

Secure infrastructure providers (hosting, databases)
Service providers necessary to operate the platform

All third parties are required to maintain appropriate security controls.

10. User Rights

Users have the right to:

Access their data
Correct inaccurate information
Request deletion
Disconnect integrations
Opt out of communications

11. Authorization & Control

All integrations require explicit user authorization. Users can revoke access at any time:

Through Shipyu settings
Through the connected platform

Once revoked, no new data is collected. Existing data is retained only as needed to support operational functionality.

12. Service Limitations

Shipyu relies on third-party systems. We are not responsible for:

External outages
API changes
Data inaccuracies from third-party sources

13. Policy Updates

This Privacy Policy may be updated at any time. Continued use of Shipyu constitutes acceptance of updates. We will notify you of material changes via email.

14. Contact

For privacy-related inquiries, contact us at .