Privacy Policy
Last updated: February 14, 2026
Shipyu ("we," "our," or "us") operates the shipment tracking dashboard at shipyu.com. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
Account Information: When you create an account, we collect your email address, name, and password.
Shipment Data: We process tracking numbers, carrier information, and shipment status data you provide or import to deliver our multi-carrier tracking service.
Usage Data: We collect analytics on how you use our order tracking software, including pages visited, features used, and session duration.
How We Use Your Information
- Provide shipment tracking and inventory visibility services
- Send tracking alerts and status notifications
- Improve our logistics operations software and user experience
- Process payments and manage subscriptions
- Respond to support requests
Data Sharing
We do not sell your personal information. We may share data with:
- Carrier APIs (tracking numbers only) to retrieve shipment status
- Payment processors (Stripe) to handle billing securely
- Analytics providers (anonymized usage data) to improve our service
Data Security
We use industry-standard encryption (TLS/SSL) for data in transit and at rest. Access to user data is restricted to authorized personnel only.
Data Retention
We retain shipment data for 12 months after the last activity on your account. You can request data deletion at any time by contacting .
Your Rights
You have the right to:
- Access and export your data
- Correct inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
Contact Us
For privacy-related inquiries, contact us at .