Frequently Asked Questions

Shipyu is a shipping intelligence platform. Track shipments across 100+ carriers, auto-import tracking from email, buy discounted labels, and optimize your entire operation with Shipyu Intelligence. Use your own labels — Shipyu works either way. Start with a 14-day free trial — no credit card required.

AfterShip is a tracking and post-purchase marketing tool. Shipyu is a full shipping intelligence platform — tracking, intelligent optimization, discounted label purchasing, and email auto import, all included. No add-on modules. No feature gating. See the full comparison.

Yes. Every new account gets a 14-day free trial with up to 250 tracked shipments — no credit card required. You get full access to every feature during the trial, including labels, integrations, and Shipyu Intelligence.

No. Shipyu works with any labels from any carrier. Bring your own labels, add tracking numbers, and you get the full platform — intelligence, alerts, and analytics. Label purchasing is optional.

Your shipments are tracked normally across 100+ carriers with real-time updates, alerts, and analytics. External labels require a paid plan and count toward your monthly shipment limit.

Tracked external shipments count toward your monthly plan limits. You also get real-time status updates, alerts, and analytics across 100+ carriers.

Shipyu supports 100+ carriers including USPS, UPS, FedEx, DHL Express, DHL eCommerce, Amazon Shipping, OnTrac, Canada Post, Australia Post, Royal Mail, DPD, GLS, Veho, LSO, Purolator, Evri, Asendia, and many more. See Features for the full list.

Yes. Connect your Shopify store, Amazon Seller Central account, or Gmail inbox and Shipyu imports orders and tracking information automatically. Gmail auto-import reads shipping confirmation emails (read-only), extracts tracking numbers, and creates inbound shipments — hands-free.

Paid plans are required to track external shipments. Plans start at $14/month for 500 shipments and scale up to 10,000 shipments/month. See Pricing for details.

Starter ($14/mo, 500 shipments), Growth ($24/mo, 1,000), Pro ($49/mo, 2,500), Scale ($89/mo, 5,000), and Enterprise ($159/mo, 10,000). Annual billing saves 15%. Every feature is included on every plan.

No. Every feature is included on every paid plan — tracking, intelligence, alerts, analytics, email auto-import, and label purchasing. Label costs ($0.18 markup) are transparent. No add-ons, no gated tiers.